Background

Boost Profits with Strategic VIN Retention Insights

Maximize Service Lane Profits by Tracking and Engaging Past Customers

Why Use the VIN Retention Report?

Reconnect with past customers

Identify customers who bought a car from you but didn't return for their next purchase.

Maximize service profits

Repairs and services are more profitable than car sales—bring customers back to your service lane.

Actionable insights

Know exactly when and where cars you sold reappear on the market, giving you the data you need to act fast.

See It in Action

Check out this sample report to see how the VIN Retention Report tracks reappeared vehicles and lost customers. Click on an image to view it in full screen.

Sample Report 1
Sample Report 2

What the Report Tracks

Here's an example of the data the VIN Retention Report provides. We give you full visibility into what happens after the sale.

  • Vehicle location & status: Know exactly where your previously sold cars are currently listed or located.

  • Actionable insights: Understand where your past customers are going so you can launch targeted campaigns.

Use this data to win back customers and maximize your bottom line.

Data Table Example

How the VIN Retention Report Works

The process is simple and gives you useful insights to keep your customers coming back and boost your profits.

1

Track Vehicles

Tracks cars your dealership sold that reappear on the market.

2

Identify Status

Identifies the location and current status of these vehicles.

3

Win Them Back

Empowers you to reconnect with customers for future services and repairs.